What’s the difference between the Manager and CuboTienda?
CuboTienda is your online store and your app to run the business: your customers visit, choose and pay. The Manager is the one that answers your WhatsApp: it replies, takes orders, collects payment and lets you know. Use just one or both; it all lands in the same app.
Can I sign up for just one?
Yes. Just the store, Base or Professional, or just the Manager. The Manager comes with the Base store free; if you don’t want it, switch it off.
Is the Base store really free?
Yes, as long as you sell up to 30 orders a month (or bookings: they count together). It’s there to help people who are just starting out or selling a little. If you go over 30 in a month, that month costs USD 10 (we warn you first, when you reach 25). It’s billed month by month: any month you sell 30 or fewer, you pay nothing. We never shut your store down without warning.
What if I need something that isn't here?
Tell us. If your business needs something the store doesn't do, we can add it to your Professional store, made to measure. And if what you're after is something else, like a system for your company, we can also build it from scratch. We'll work it out together: what you need, how it would look and what it costs, before we start.
Is there anything I can’t sell?
Very little, and only for two reasons: what the law prohibits, and what the companies we rely on don’t allow (our server host, Mercado Pago, Stripe, PayPal and WhatsApp). It’s in a short list, with the reasons. If you’re unsure, ask us first.
Do I need to be good with computers?
No. If you use WhatsApp, you already know everything you need. And if you get stuck, Neo is inside the app, the bubble at the bottom: ask how to do something and it takes you to the right screen.
Do I lose control of my WhatsApp?
No. You see every chat in your control app, step into any one you want, and the Manager steps aside while you type. And we take WhatsApp Business off your phone: you handle everything from one place.
Do I need two WhatsApp numbers?
Yes: the business number, which the Manager answers, and your personal phone, where it checks with you when it needs something. If you already use the business number in WhatsApp Business, you keep using it there as always and your Manager answers alongside you; if you prefer, it stays only in your control app and doesn't open on your phone. If today you use one number for everything, we split it together: your usual number stays with the business, because your customers already have it, and you get a new line for yourself.
Will my customers realize it’s an AI?
It’s trained to write like a person, in your style. And if someone asks whether it’s a person, it doesn’t lie: it says it’s your business’s virtual assistant.
Should I keep using delivery apps?
If you want, yes. Delivery apps bring you new people and take a cut of every order: if it were 20%, 200 orders of $25 add up to $1,000 a month. This is for your regular customers, through your WhatsApp and your store, with no commission: with the Manager, 200 orders cost USD 149 a month, all at once and out in the open. And the customer is yours, not the app’s. See how it works for restaurants that deliver.
Why cubobase and not Wix or Shopify?
Wix and Shopify are big platforms, for every kind of website and store around the world. cubobase is built for small businesses that sell on WhatsApp: the store starts free, Professional comes with the .com and email, and the Manager answers your WhatsApp. And we don’t take a cut of your sales. See the comparison, point by point.
Can my customers order from the table?
Yes, with both stores. You put a QR on each table: the customer sits down, scans and orders from their phone, with nothing to download and no waiting for a server. The order shows up in your app with the table number, and they pay at the end, at your place. So nobody orders as a joke from home, we check that they're actually there.
Can my store open and close on its own?
Yes. Set which days and what time you open (7 pm to 1 am, with a midday break, Sunday different) and your store opens and closes on its own: outside your hours it tells your customer when it opens again and, if you want, still lets them order for later: at 5 pm they order for 9 pm and you get it marked with the time. If your kitchen gets swamped one day, you close it with one tap in your app and the next day it opens on its own.
Can I run my store from ChatGPT or Claude?
Yes, with both stores. In your app, under Connections → Your AI agent, copy an address, paste it into Claude or ChatGPT (in ChatGPT, on Plus or higher) and tap “Authorize”. Then ask for whatever you need, like “how am I doing this month?” or “mark order 14 as on its way”, and it does it under the same rules as the app. Disconnect it whenever you want.
Do you touch my money?
No. The money goes into your Stripe, your Mercado Pago, your PayPal or your bank account, as always. We only record it to tell you how much you kept.
What if I want to stop one day?
You stop. Your number, your customers and your price list are yours, and you take them with you as they are.
